On 24th of July, around 18:00 hours, the aircraft fuel system at Amsterdam Schiphol became faulty as a result of which many flights were delayed while others even got cancelled. A queue of aircrafts were noticed waiting for the fuel system and the management were not sure when the problem can be resolved. Passengers waiting for their flights were advised to contact their respective airlines so that arrangements can be made for them.
It was only after 21:00 hours that the management came up with a solution and the flights started getting refuelled, but the cancelled flights were still on hold.
At around 11:30 am in the morning on 25th July, it was mentioned by the management that disruptions in the aircraft fuel supply can happen once again and hence the passengers are advised to consult the airline management before scheduling a flight.
Mirium Hoekstra-van der Deen, Director Airport Operations at Amsterdam Airport Schiphol mentioned, “Independent investigations will be conducted into how this happened, and what preventative measures will be taken in the future. We recognise and understand that this is an unacceptable situations not just for ourselves, but also for travellers and airlines.”
Somehow, by evening the situation got back to normal and the queues at transfer desks and ticket counters got decreased. In the meanwhile to meet up the crisis, airlines have provided hotels, where necessary, for travellers who cannot leave. Also, Schiphol made around 200 camper beds available for travellers, just in case.
Operations became normal by the morning of July 26th, following on from the fuel supply on the 24th and its aftermath on the 25th. There are now no more delays and cancellations due to the fault.
Image Source: Tellerreport