In a newly announced partnership with Irish drone delivery company Manna, Samsung is promising delivery of its smaller electronics like phones and smart watches ‘within three minutes’ of leaving the dispatch centre.
Samsung customers who purchase from the latest range of Galaxy devices - including the S21 Ultra, the Galaxy Buds Pro, the Galaxy Tab S7, the Galaxy Watch 3, and its recently launched Galaxy A Series - via the company's online store in Ireland, will have their order delivered using a Manna drone under the new service.
The new service, which is a first for Samsung globally, will initially be available to customers in Oranmore, Samsung said, noting there are plans to expand the service nationwide in the future. Manna uses custom-developed aerospace grade drones to deliver products directly to customer’s residence. These drones fly at the altitude of 50-80 meters and a speed of over 60kph.
Samsung Ireland head of online Eamonn Grant touted the use of these drones, which would enable deliveries to be made to homes in Oranmore within 3 minutes of leaving the dispatch centre. "To be able to deliver our products to our customers within three minutes of leaving the dispatch center is a brilliant example of innovation in motion. Superior customer experience is at the heart of what we do and with this new service we are embracing what we believe will be the future of retail. In the current environment, there is no better time to provide a contactless alternative to 'click and collect' and we are really thrilled to be partnering Manna to achieve this," he said.
The town of Oranmore has been benefitting from drone deliveries since September when Tesco announced it was partnering with Manna on a six-month trial to deliver on-demand small baskets to customers within 30 minutes to an hour of ordering their groceries.
Now this drone delivery option will be available to Oranmore-based customers who purchase Galaxy devices via Samsung website from 24th March, 2021.